Shipping policy

Delivery is Free of Charge to any UK address.

We use DHL, who provide an excellent tracked delivery service, with orders easily tracked on the DHL App. You will be able to take control of your delivery and have it delivered at your convenience.

Delivery by courier is to your front door.  For your protection, we do not offer a Safe Place option due to the high value of the product.  Please use the DHL App to rearrange your delivery to a suitable day, alternative address, or arrange a pick up.

Delivery times are approximate, please refer to the product description for timescales. 

IMPORTANT – ON RECEIVING YOUR GOODS

PLEASE OPEN AND CHECK YOUR PARCEL WITHIN 24 HOUR OF RECEIVING IT, EVEN IF IT IS A GIFT FOR A FUTURE DATE, WE HAVE 24 HOURS INSURANCE WITH THE COURIER, SO PLEASE ADVISE OF ANY UNLIKELY DAMAGE IN TRANSIT WITHIN 24 HOURS.

With regret, No claims can be accepted for inconvenience, loss etc. caused by unexpected or unavoidable delays in delivery (see Delivery Times.  In the unlikely event that your item is damaged in transit, please contact us within 24 hours of receipt to allow us to claim insurance with the courier.  With regret, no compensation can be offered for items damaged in transit, we will replace the item for you within our terms.